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Patient Care Technician

New Horizon Cayman offers advanced electrotherapy for patients with chronic pain. We're hiring a full-time Patient Care Technician.
A minimum of a High School Diploma, with high level passes in Math and English, is required.
An Associate’s degree, with a science/healthcare concentration and/or one of the following certifications, is preferred: Medical Assistant, PT/OT Assistant, Nursing Assistant.
A minimum of 2 years’ experience in a patient care role (such as a physiotherapy or occupational therapy assistant) is ideal. Some administrative experience in a healthcare setting is also advantageous.
Key responsibilities include:
  • Answering patient and referring physicians' queries – effectively communicating relevant information in a timely manner.
  • Creating and accurately maintaining patient charts.
  • Scheduling patient appointments, including treatments and consults, and obtaining all necessary paperwork.
  • Sending important information and reminders to patient, throughout the patient journey.
  • Preparing the treatment room, checking-in patients, and preparing patients for treatment.
  • Facilitating Advanced Electrotherapy Treatments (AET), as per physician’s treatment plan and equipment protocols.
  • Thoroughly cleaning the treatment room after each visit and at the end of day.
  • Maintaining inventory and accurately preparing orders for supplies in a timely manner.
  • Preparing and submitting insurance pre-certifications and claims and processing patient payments.
  • Identifying and facilitating business development opportunities to educate potential patients and local referrers.
The successful applicant will have excellent interpersonal and communication skills. Must be confident, self-motivated, and able to work independently. Must be organized with great attention to detail and committed to patient confidentiality. Experience in a healthcare setting and an understanding of medical terminology is beneficial. As a healthcare facility, we require the Patient Care Technician to be fully vaccinated and willing to stay up-to-date with COVID-19 boosters, as per Public Health’s guidance.
Salary range: USD$3,700 – $4,700 per month; benefits as per the Labour Law. Caymanians, Status-holders, and Permanent Residents preferred.
Application Instructions
  • Please email your resume and cover letter to by Monday, February 28, 2022. Only candidates who are shortlisted will be contacted.
  • Include the subject line: Patient Care Technician Application: Your first and last name
  • Please answer the following questions in the body of you application email:
    1. Are you fully vaccinated and willing to stay up-to-date with COVID-19 boosters, as per Public Health's guidance?​
    2. What specific skills and experience do you have, which make you an ideal candidate for this role?
    3. If you are selected for this position, when are you available to start?
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